Insights
Writing about how technical content gets made.
I publish Tech & Storytelling, a newsletter on the craft of technical writing: frameworks, structure, and the decisions that make a piece land. A newsletter for technical writers who want to become better storytellers.
Craft
The Hierarchy of Technical Content
A model for ranking technical content by how much work it does for the reader.
Read Craft Bridging Product and People in Technical WritingWriting that serves the product and the person using it at the same time.
Read Frameworks The PTS Framework: Problem, Tension, SolutionA structure for technical pieces that keeps a reader moving through the argument.
Read Process The Questions You Ask Shape the ContentWhy the interview and research questions decide how good the draft can be.
Read Frameworks The 5C Framework for "What Is" ArticlesA repeatable way to write definition articles that do not read like a glossary.
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Newsletter
I write about making technical content easier to understand.
A newsletter for technical writers who want to become better storytellers.